With a focus on theme ‘Winning consumers across touchpoints’, the fourth edition of ETRetail Tech Summit 2023 took place on 25th May 2023 at Hotel Sofitel, Mumbai. The day-long event brought together over 40 top retail, supply chain, and technology leaders on a common platform to engage in a physical exchange of ideas, technology showcase, one-on-one meet, and direct access to exclusive sessions on-ground. Top executives of different brands shared their take on the rising need of demand forecasting amid supply-demand volatility and various other relevant topics such as how brands are digitising in-store experience and winning consumers with tech-led loyalty benefits as well as how technology is at the heart of successful omnichannel e-tailing.