ETP Group is an AI-first SaaS company serving the Retail and e-Commerce industries across Asia Pacific. With 39 years of trust in the market, it supports 500+ brands in 17 countries through enterprise-grade platforms. ETP’s cloud-native solutions—ETP Unify and Ordazzle—cover POS, CRM, Inventory, Promotions, PIM, OMS, WMS, LMS, and seamless marketplace integration. For large-format retail, ETP V5 offers a hybrid omni-channel suite. Built on secure, scalable M.A.C.H architecture. ETP delivers frictionless, personalized experiences across channels. Its intuitive, asset-light platforms accelerate cloud transformation, reduce IT overhead, and help retailers enhance CX, drive growth, and lead in a fast-evolving commerce environment. Here is a glimpse of what we do - http://www.etpgroup.com/Videos.html For more information, log on to : www.etpgroup.com
Role: Executive - HR Operations
Department: Human Resources
Location: Saki Vihar, Mumbai
Work Mode: Work from office
Working Days: Monday to Friday
Key Responsibilities:
- Manage end-to-end employee lifecycle processes from onboarding to separation (Hire to Retire).
- Coordinate and execute employee onboarding, documentation, and induction processes.
- Maintain and update employee records, HRMS data, and personnel files with accuracy.
- Administer ZingHR request and employee regularization processes.
- Handle employee confirmation, transfer, promotion, and separation documentation.
- Manage Full & Final Settlement (F&F) processes and exit formalities within defined timelines.
- Ensure timely issuance of HR letters, including appointment letters, increment letters, experience letters, and other employment-related documents.
- Support implementation and communication of HR policies, processes, and guidelines.
- Coordinate employee engagement initiatives and HR communication activities.
- Address employee queries related to HR operations, policies, attendance, ZingHR HRMS.
- Prepare and maintain HR MIS reports, dashboards, and monthly HR data analytics.
- Support performance management and annual appraisal processes from an HR operations perspective.
- Ensure adherence to company policies, audit requirements, and process governance standards.
- Identify opportunities for process improvement and contribute towards automation and operational efficiency within HR functions.
Experience and Skills:
- Relevant experience of atleast 4 years in HR Operations.
- BMS, B.com or a related field/ MBA specialized in HR.
Perks and benefits:
- Pick & Drop facility from Saki Naka Metro.
- Complimentary breakfast.
- Medical insurance coverage.