OmniChannel POS Software

Omni-channel POS Software

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Retail POS solutions to enable a unified omni-channel customer experience

The ETP Omni-channel Store provides your customers a seamless experience across all your stores, e-commerce sites, and other touchpoints. The ETP Omni-channel POS software is integrated with an in-transaction CRM solution which creates a single view of the customer right from registration to billing to customer-specific promotions to loyalty management. It is fast, reliable, easy to learn, and use with touch-screen technology – making ETP Store a retail POS software that turns your Point of Sale into a point-of-delight for both your customers and your store staff. ETP Omni-channel Store is a JPOS compatible Java-based and platform independent robust and flexible retail software, capable of high volume transactions that can fit within various corporate environments thus leveraging your company’s existing IT infrastructure and lowering your operational costs. It is Payment Card Industry Payment Application Data Security Standard (PCI PA-DSS) certified so you can ensure data security of your customers’ payment information.

OMNI-CHANNEL POS SOFTWARE

The solution offers features like click and collect, endless aisle, and easy omni-channel returns and exchanges. Customers can purchase products online and pick them up at their preferred store outlets, they can order products not available in stores and have them shipped directly, and they can also return a product at the store or have it collected from the desired location, irrespective of the channel of purchase. Using the omni-channel retail CRM software, customer-based promotions can be developed, tracked, and modified while capturing valuable customer feedback.

The intuitive omni-channel retail POS solution ensures improved brand visibility, sustained engagement, easy access to products and cross/up-selling promotions to increase the revenue per customer steadily. The ETP Omni-channel POS solution also does quick and detailed billing, cash management, reports, gift vouchers, audit trails and can run in online as well as in offline mode. The CRM solution through the Unified POS software helps the store staff to quickly lookup customers and add or update details bolstering the central CRM database further.

 

omni-channel retail POS solution

ETP V5 Omni-channel Retail Solutions comprising omni-channel POS software, Mobility (mobile POS), CRM software, Marketing and Promotion Campaigns, Order Management & Supply Chain Management, Omni-channel Analytics, and Omni-channel Connect provide you with features such as Click and Collect, Click and Deliver, Endless Aisle, a holistic view of the inventory, and a single view of the customer enabling you to deliver a unified brand-customer relationship across all channels. This is done using real-time integration of ETP’s Unified POS solution, CRM solution, and Promotions engine with webstores and marketplaces using ETP Connect’s secured web services framework, which has the ability to see and manage order flows.

FAQs

ETP V5 is an enterprise-class Omni-channel Retail Solution that seamlessly integrates point of sale (POS), customer relationship management (CRM) and loyalty management, merchandise and inventory management, assortment and OTB planning, marketing, and promotions planning, and business intelligence (BI). The ETP Omni-channel retail software allows the scalability required for business growth. ETP V5 can be deployed comprehensively or modularly, in-premise or on the cloud, across multiple platforms, channels, and system environments.

ETP V5 POS software has an offline mode that will continue to work, even during server downtime. When the connection re-establishes, the data from the offline transactions are uploaded to the memory for use in transaction details and reports.

ETP Omni-channel Store Solution enables true integration between the business back-end operations, supply and demand channels.

The ETP V5 is flexible enough to integrate with a wide range of payment systems electronically, including all the well-known credit cards, debit cards, cash cards, PayPal, online payment systems (online wallets), and mobile payment systems (mobile wallets). ETP V5 is (PA-DSS)/(PCI SSC) compliance certified.

ETP V5 is a proven Omni-channel Retail Software that serves market leaders in 24 countries across the Asia Pacific, India and the Middle East regions and across various industries such as Apparel, Sports Goods, Health & Beauty, Electronics, Furniture & Home Furnishings, Books & Stationery, Footwear, Luggage & Handbags, Jewelry, Timepieces and many more.

The ETP Integrator is designed to integrate ETP V5 seamlessly with any ERP, Finance, HR, Manufacturing, and other applications, services, or databases. Leveraging on XML and J2EE technologies, ETP Integrator is platform and format-independent and has an easy-to-use, drag-and-drop interface for smooth system integration. With this flexibility, almost any solution component of the ETP V5 retail solutions can be deployed independently and integrated with existing systems. Designed to handle large data volumes, it is made for retailers who need to scale up their business. It can be implemented in parallel across multiple instances to cater to any volume of data integration. This allows you to decide on the level of collaboration and helps you maximize existing investments. It has been successfully implemented with various enterprise applications handling up to 7.1 million transactions a day.

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