Omni-channel Store Solutions

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Intuitive POS technology that delights both the staff and the customers

The ETP Omni-channel Store Solution provides seamless integration across all customer touch points. It enables brands to interface with personalized physical and digital retail channels that help to engage better with and create extraordinary value for both the retailer and the end consumers. ETP Omni-channel Store Solution enables true integration between the business back-end operations, supply and demand channels. This ensures the customer can peruse, pick, purchase, like, promote, review, search, seek information and provide feedback from anywhere at any time.

Omni-channel store solutions

ETP Omni-channel Store Solutions offers retailers the following benefits:


omni-channel-solutions-map

ETP V5 Omni-channel Retail Solutions comprising omni-channel POS software, Mobility (mobile POS), CRM software, Marketing and Promotion Campaigns, Order Management & Supply Chain Management, Omni-channel Analytics and Omni-channel Connect provide you with features such as Click and Collect, Click and Deliver, Endless Aisle, a holistic view of the inventory, and a single view of the customer enabling you to deliver a unified brand-customer relationship across all channels. This is done using real-time integration of ETP’s POS solution, CRM solution and Promotions engine with webstores and marketplaces using ETP Connect’s secured web services framework, which has the ability to see and manage order flows.

FAQs

ETP V5 is an enterprise-class Omni-channel Retail Solution that seamlessly integrates point of sale (POS), customer relationship management (CRM) and loyalty management, merchandise and inventory management, assortment and OTB planning, marketing, and promotions planning, and business intelligence (BI). The ETP Omni-channel retail software allows the scalability required for business growth. ETP V5 can be deployed comprehensively or modularly, in-premise or on the cloud, across multiple platforms, channels, and system environments.

ETP Mobile Store is available for deployment on iOS and Android-based smartphones and tablets as an app. The retail invoice can be printed with Bluetooth, Wi-Fi or it can be sent via email using the customer’s email address. The Mobile POS solution can be connected to the ETP Store Operations system within the store on Wi-Fi or, in the case of an atrium or kiosk sale, to the Central Server EAS through cloud computing. The ETP Mobile POS software is developed to facilitate a superior brand experience.

ETP V5 POS software has an offline mode that will continue to work, even during server downtime. When the connection re-establishes, the data from the offline transactions are uploaded to the memory for use in transaction details and reports.

ETP Omni-channel Store Solution enables true integration between the business back-end operations, supply and demand channels.

ETP V5 is a proven Omni-channel Retail Software that serves market leaders in 24 countries across the Asia Pacific, India and the Middle East regions and across various industries such as Apparel, Sports Goods, Health & Beauty, Electronics, Furniture & Home Furnishings, Books & Stationery, Footwear, Luggage & Handbags, Jewelry, Timepieces and many more.

The ETP Integrator is designed to integrate ETP V5 seamlessly with any ERP, Finance, HR, Manufacturing, and other applications, services, or databases. Leveraging on XML and J2EE technologies, ETP Integrator is platform and format-independent and has an easy-to-use, drag-and-drop interface for smooth system integration. With this flexibility, almost any solution component of the ETP V5 retail solutions can be deployed independently and integrated with existing systems. Designed to handle large data volumes, it is made for retailers who need to scale up their business. It can be implemented in parallel across multiple instances to cater to any volume of data integration. This allows you to decide on the level of collaboration and helps you maximize existing investments. It has been successfully implemented with various enterprise applications handling up to 7.1 million transactions a day.

Superior customer service that helps you deliver desired, unified customer experience with consistent and flexible customer policies across all channels and formats.
Retail management software with integrated Omni-channel CRM at the POS to drive better customer relationships and ensure higher sales across channels
A powerful Omni-channel promotions engine that automatically distributes and implements targeted promotions.

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