ETP Privacy Policy


Welcome! Protecting your privacy is really important to us. Accordingly, we at ETP Group are providing this Privacy Policy to explain our practices regarding the collection, use and disclosure of information that we receive when you use or visit our website, or use our products or services (collectively, “Solutions and Services”). This Privacy Policy applies only to those websites, services and applications that are included within “Solutions and Services” and does not apply to any third-party websites, services or applications, even if they are accessible through our Solutions and Services. Linking to a thirdparty website, service or application is entirely at your own risk and subject to the terms and conditions of such website, service or application.

To Whom Does this Privacy Policy Apply?

This Privacy Policy applies to everyone who uses our Solutions and Services, but sometimes we direct parts of it toward particular groups of users. When we do, we use the following special terminology to refer to them: “Customer” or “User” means anyone who uses our Solutions and Services. “Partner” or “Subscriber” means anyone who purchases or subscribes to one or more of our Solutions and Services.

What Information Do We Collect?

We collect some information from all users. As part of our Solutions and Services, we use various technologies such as session log data and third-party analytics to collect and analyze information about Users. This includes things like the Users’ search preferences, saved searches, aspects of their use of the Solutions and Services, and location. We use this information to better understand how you interact with our Solutions and Services, and to monitor aggregate usage and web traffic information on our Solutions and Services.

Our servers automatically record information (“Log Data”) created by your use of the Solutions and Services. Log Data may include information such as your IP address, browser type, operating system, the referring web page, web pages visited, location, and search terms. We receive Log Data when you interact with our Solutions and Services, for example, when you visit our website, sign into our Solutions and Services, or interact with our email notifications.

Consent: If you contact us through one of our websites, we ask you to provide certain personally identifiable information like your name, email address, or company name and telephone number (“Personal Information”). Your provision of Personal Information means you agree and consent that we may collect, use and disclose your Personal Information under this Privacy Policy. Consent may be given expressly, by signing a document, agreeing through electronic means or verbally, or impliedly by providing Personal Information voluntarily. Certain Solutions and Services can only be offered if you provide Personal Information to us, and if you choose not to provide us with such required Personal Information, we may not be able to offer you our Solutions and Services.

Information About You that We Obtain from Third Parties: We may sometimes obtain Personal Information about you from third parties (e.g., Facebook, Twitter, Google) and use it to re-market our Solutions and Services or provide a more tailored experience with our Solutions and Services.

Location Data: If you provide location information during the registration process or at any other time via your account settings, we will store that information and associate it with your account. In some cases we may collect and store information about where you are located, such as by converting your IP address into a rough geolocation. If you use mobile Services, we may collect location data directly from your mobile device automatically if your device allows us to do so. In some circumstances, you may have to opt into sharing your location data with us. Additionally, your mobile device may provide you with choices about how and whether location data is shared with us.

Why We Collect Information from You?

ETP provides a variety of products and services focused on the retail industry. We use information we collect through the Solutions and Services to:

  • Respond to your questions or requests for additional information;
  • Provide you with quotes that you have specifically requested or communications you have indicated you wish to receive (e.g., e-newsletters, reminders of subscription expiration dates);
  • Provide and improve our Solutions and Services for you;
  • Manage our customer relationship with you and to provide you with customer support;
  • Research and analyze your use of or interest in our Solutions and Services and those products and services offered by others;
  • Help you find the most relevant information for your situation by customizing our Solutions and Services to optimize your experience;
  • Analyze the effectiveness of our Solutions and Services;
  • Communicate with you via email, telephone, mobile, text (SMS), postal services, social media and websites, and update you with related news and information or to tell you about products or services that may be of interest to you, if you allow us to do so;

General Matters

Unsubscribing to ETP Communications: You may unsubscribe at any time from receiving non Solutions and Services related communications from ETP through your account settings or through the instructions included in the communication. You can also contact us at

Children: The Solutions and Services are not directed to children under 18, and we do not knowingly collect or store any Personal Information about persons under the age of 18. If we learn that we have collected Personal Information of a child under 18, we will take steps to delete such information from our files as soon as practicable.

Third-Party Websites: Our Services may contain links to other websites and services. Any information that you provide on or to a third-party website or service is provided directly to the owner of the website or service and is subject to that party’s privacy policy. Our Privacy Policy does not apply to such websites or services, and we are not responsible for the content, privacy or security practices and policies of those websites or services. To protect your information we recommend that you carefully review the privacy policies of other websites and services that you access.

Affiliated Companies: ETP is a global company consisting of several companies having offices around the world. To do business globally and help improve Solutions and Services provided, ETP may share User and Subscriber information with its subsidiaries and affiliates. These companies are in countries with different laws regarding data collection and privacy than the country from which ETP collected such data. You agree to the international sharing of such data among ETP related companies.

Privacy Policy Changes: We may update this Privacy Policy from time to time to reflect changes to our information practices. If we make material changes to our Privacy Policy, we will notify you by prominently posting the revised Privacy Policy on this site (including the revision date). Your continued access or use of our websites constitutes your acceptance of the Privacy Policy as revised. It is your responsibility to review the Privacy Policy frequently.

Contacting Us: If you have any questions or suggestions regarding our Privacy Policy, please contact us at:

ETP International Pte Ltd
20 Science Park Road,
#02-04A/05, Teletech Park,
Singapore 117674
Phone: (+65) 6238 0096

  • Copyright © ETP Group Pte Ltd. All rights reserved.
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