Omnichannel Retail Software Company

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Proven Benefits of ETP V5 Omni-channel Retail Solutions

Omnichannel Retail Software Company

Click and collect

Customers can purchase products online and pick them up at their preferred store

Omnichannel Retail Software Company

Endless aisle

Order products not available in stores and have them shipped directly

Omnichannel Retail Software Company

Click and deliver

Customers can purchase products online and have them delivered to their preferred location

Omnichannel Retail Software Company

Easy returns

Customers can return products at the store or have it collected from the desired location, irrespective of the channel of purchase

Omnichannel Retail Software Company

Single view of customer

Access customer information across all ETP modules as well as all channels including brand kiosks, social media and online stores

Omnichannel Retail Software Company

Channel-based promotions

Develop, track, modify relevant promotions for different retail channels

Omnichannel Retail Software Company

Unified view of inventory

Have a holistic view of the inventory available across all retail touchpoints to manage stock movement, pricing, location and shipping options

Omnichannel Retail Software Company

Build loyalty

Seamless visibility and control of loyalty programs across all customer touch-points

Omnichannel Retail Software Company

Customer feedback

Receive actionable feedback from customers to measure and improve store productivity

Omnichannel Retail Software Company

Omni-channel POS Software

Enable a Unified Customer Experience Across Channels

ETP’s Omni-channel POS – ETP V5 Omni-channel Store – provides your customers a seamless experience across all your retail touch points turning your point of sale into a point-of-delight for both your customers and your store staff.

It is fast, reliable, easy to learn and use with touch-screen technology and offers you the following benefits:

  • The ETP Omni-channel POS software is integrated with an in-transaction CRM system which creates a single view of the customer right from registration to billing to customer specific promotions to loyalty management
  • It is a JPOS compatible Java-based and platform independent, robust and flexible system, capable of high volume transactions
  • It can fit within various corporate environments thus leveraging your company’s existing IT infrastructure and lowering your operational costs
  • It is Payment Card Industry Payment Application Data Security Standard (PCI PA-DSS) certified so you can ensure the data security of your customers’ payment information
  • ETP Omni-channel Store solution offers features like click and collect, click and deliver, endless aisle, and easy omni-channel returns and exchanges

Omni-channel CRM & Loyalty Management

Enhance Omni-channel Customer Experience

The ETP Omni-channel Retail CRM software integrated with the ETP Omni-channel POS solution ensures improved brand visibility, sustained engagement, easy access to products and cross/up-selling promotions to increase the revenue per customer steadily.

  • The ETP Omni-channel CRM solution is an in-POS Solution and it connects the business back-end operations with the supply and demand channels
  • Customers can peruse, pick, purchase, like, promote, review, search, seek information, and provide feedback from anywhere at any time
  • Omni-channel customer registration allows for centralized management of all customer data. Information fed through any channel is instantly updated in the CRM and easily reflected for viewing and editing in the other channels
  • Using the Omni-channel retail CRM software, channel-based promotions can be developed, tracked, and modified while capturing valuable customer feedback
  • Customers are delighted with personalized offers and empowered with multiple retail channels, modes of payment and delivery options which further aid sales frequency
  • Its loyalty management functionality enables you to define loyalty schemes that are specific to a group of items/customers/stores or are common across a chain of stores or channels. The in-POS earn and burn feature enables your customers to instantly register and accumulate loyalty points acquired through both online and offline purchases

Omnichannel Retail Software Company
Omnichannel Retail Software Company

Omni-channel Inventory Management

Ensure 100% Order Fulfilment and Manage in-Store Inventory Processes

ETP Omni-channel Inventory Management module of the ETP Omni-channel Store solution helps you manage and control the different inventory processes carried out inside stores both for retail sales and online sales. It reduces the stock take lead time for updating physical count of the store inventory allowing you to manage stock transfers, local purchases & quick productwise stock take at the store while also offering you the following business benefits:

  • Ensure higher sales and greater order fulfillment % by having real-time inventory sync across all your channels
  • Match your promotions with your inventory leading to higher inventory turns and lower cash requirement
  • Ensure loss prevention by monitoring and controlling shrinkage and pilferage at the stores
  • Reduce lost sales by looking up inventory available in the warehouse or at your other nearby stores
  • Reduce the need of more warehousing space by managing fulfilment from your store back offices by using them as regional warehouses
  • Increase the number of replenishments at the stores leading to a higher fill rate in the warehouse and in turn, optimisation of your working capital

Omnichannel Retail Software Company

Leverage Mobile POS (mPOS) technology to improve store productivity

Eliminate long queues in-store and avoid lost sales

Quickly register customers into your CRM program and allow them to earn loyalty points immediately

Service customers where they are in the store, rather than making them queue and crowd at the till

Improve salesperson productivity with easy customer and inventory lookup functionality

Omnichannel Retail Software Company

500+

Brands

Omnichannel Retail Software Company

35,000+

Stores

Omnichannel Retail Software Company

$18 Billion

of Merchandise

Omnichannel Retail Software Company

24

Countries

FAQs

A POS system is a set of software packages, either cloud-based or accompanying compatible hardware packages, that is used to organize and operate your retail business. The software links your customer service, inventory, marketplaces, accounting, payroll and other departmental functions within one program, which helps centralize your administrative tasks. Using a POS is tremendously time-saving and efficient compared with the alternative of using separate software to manage each area. It can also improve the customer experience with efficient promotion planning, reduce ,waste with automated inventory reconciliation and expiration and ordering alerts, and prevent theft.

ETP V5 is an enterprise-class Omni-channel Retail Solution that seamlessly integrates point of sale (POS), customer relationship management (CRM) and loyalty management, merchandise and inventory management, assortment and OTB planning, marketing, and promotions planning, and business intelligence (BI). The ETP Omni-channel retail software allows the scalability required for business growth. ETP V5 can be deployed comprehensively or modularly, in-premise or on the cloud, across multiple platforms, channels, and system environments.

ETP V5 POS software has an offline mode that will continue to work, even during server downtime. When the connection re-establishes, the data from the offline transactions are uploaded to the memory for use in transaction details and reports.

ETP V5 is a proven Omni-channel Retail Software that serves market leaders in 24 countries across the Asia Pacific, India and the Middle East regions and across various industries such as Apparel, Sports Goods, Health & Beauty, Electronics, Furniture & Home Furnishings, Books & Stationery, Footwear, Luggage & Handbags, Jewelry, Timepieces and many more.

The ETP Integrator is designed to integrate ETP V5 seamlessly with any ERP, Finance, HR, Manufacturing, and other applications, services, or databases. Leveraging on XML and J2EE technologies, ETP Integrator is platform and format-independent and has an easy-to-use, drag-and-drop interface for smooth system integration. With this flexibility, almost any solution component of the ETP V5 retail solutions can be deployed independently and integrated with existing systems. Designed to handle large data volumes, it is made for retailers who need to scale up their business. It can be implemented in parallel across multiple instances to cater to any volume of data integration. This allows you to decide on the level of collaboration and helps you maximize existing investments. It has been successfully implemented with various enterprise applications handling up to 7.1 million transactions a day.

Superior customer service that helps you deliver desired, unified customer experience with consistent and flexible customer policies across all channels and formats. Retail management software with integrated Omni-channel CRM at the POS to drive better customer relationships and ensure higher sales across channels. A powerful Omni-channel promotions engine that automatically distributes and implements targeted promotions.

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