Omni-channel Fulfilment

Omni-channel Fulfilment


Seamlessly integrate your offline and online channels with a single unified database

ETP Unify Order processing is a powerful omni-channel order management and fulfilment functionality. With this, not only your warehouse, but also your stores can be fulfilment centres for online order processing. With a powerful Order Management System, customer service goals such as Buy online and pick up in-store, Buy online and reserve products in-store, click & collect, click & deliver can be met.

Furthermore, with a unified inventory view, stores can also accept orders with an Endless Aisle view of the inventory and ensure that there is no lost sales opportunity. Customer orders can be accepted in-store (with or without payment) and the same can be fulfilled from another store or warehouse node.

ETP Unify has a powerful API Management that enables connecting your business to customers, partners, payments systems, e-commerce sites and any other third-party systems seamlessly.

Drive traffic to your stores and improve basket size with cross-sell and up-sell by enabling Click & Collect (or BOPIS – Buy Online, Pick-up In Store) feature.

With endless-aisle, delight customers with their choice of products across stores and avoid lost sales.

Build hyper local relationships by offering Click & Deliver functionality to your customers.

One Version of Truth of your inventory with real-time inventory sync across all channels.

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