ETP Group Brings the Future of Customer-Led Retail to Indonesia Retail Summit & Expo 2026

Retail in Indonesia is moving quickly. Customers are shopping across stores, e-Commerce platforms, marketplaces, and digital touchpoints, while retailers are looking for better ways to connect these experiences and manage the complexity behind them. 

This August, ETP Group will bring its connected retail technology portfolio to the Indonesia Retail Summit 2026, giving retailers an opportunity to see how unified commerce, e-Commerce management, and self-checkout technology can work together to create more responsive and customer-led retail operations. 

Taking place on August 26–27, 2026, at Swissôtel Jakarta PIK Avenue, the Indonesia Retail Summit Jakarta will bring together retailers, brands, technology providers, and industry leaders to discuss the next phase of retail transformation in Indonesia. 

As a Ruby Sponsor, ETP Group will be at Booth Ruby 6, showcasing live demonstrations of ETP Unify, Ordazzle, and ETP Self-Checkout.

ETP Group at Indonesia Retail Summit 2026

ETP Group has been working with retailers across Asia-Pacific for more than 38 years, helping businesses manage the operational complexity that comes with modern retail.

 Today, ETP's retail technology powers 500+ brands across 17 countries, with more than 60,000 installations worldwide. Our platforms support over 130,000 users, serve more than 300 million consumers every year, and help retailers sell more than US$10 billion in merchandise annually. 

Our participation in IRSE 2026 is an opportunity to bring this experience to the Indonesian retail community and demonstrate how technology can help retailers connect the different parts of their business—from stores and inventory to orders, fulfilment, e-Commerce, and customer engagement. 

Rather than looking at each retail function in isolation, ETP takes a connected approach. At the Indonesia Retail Summit Expo, visitors to Booth Ruby 6 can explore this approach through three solutions designed to address different parts of the modern retail journey.

What You Can Explore at the ETP Booth

ETP Unify: Connect Your Retail Operations 

Today's customers don't think in terms of channels. They simply expect a consistent experience wherever they choose to shop. 

ETP Unify is designed to help retailers create that connected experience by bringing key retail operations together through a unified commerce platform. 

The platform combines capabilities including: 

• Point of sale
• Real-time inventory visibility
• Customer relationship management
• Promotions management
• Order management
• Omni-channel fulfilment 

For retailers operating stores alongside digital channels, this connected approach can provide greater visibility across operations while helping teams respond more effectively to customer demand. 

At the Retail Technology Expo Indonesia, visitors can see how these capabilities work together to support connected retail experiences. 

Ordazzle: Simplifying e-Commerce and Marketplace Operations

 As e-Commerce continues to become an important part of retail growth, managing online orders, inventory, fulfilment, marketplaces, and warehouse operations can become increasingly complex. 

Ordazzle is ETP Group's cloud-native e-Commerce management platform, built to help growing digital businesses manage these operations through a connected technology environment. 

At the Indonesia Retail Summit, visitors can explore capabilities across areas such as: 

• Marketplace management
• Smart Order orchestration
• Warehouse management
• Omni-channel
• Fulfilment Product information management
• AI-powered order anomaly detection 

The focus is simple: helping e-Commerce businesses manage growing operational complexity without creating disconnected processes across their digital ecosystem.

ETP Self Checkout: Rethinking the In-Store Experience 

The customer experience doesn't end with digital commerce. 

As retailers look for ways to make physical stores more convenient and efficient, self-service checkout is becoming another important part of the conversation. 

ETP Self Checkout enables retailers to offer self-service and assisted checkout experiences designed to reduce queues, improve convenience, and support store productivity.

Visitors to Booth Ruby 6 can see how self-checkout technology can fit into a broader connected retail strategy rather than operating as a standalone store solution.

ETP VIP Lounge: A Dedicated Space for Executive Conversations

In addition to its presence at Booth Ruby 6, ETP Group will be part of the VIP Lounge at Indonesia Retail Summit & Expo 2026, providing an exclusive setting for conversations with invited retail leaders and executives. 

The VIP Lounge offers an opportunity to discuss the priorities shaping modern retail, from unified commerce and e-Commerce growth to inventory visibility, order management, fulfilment, and customer experience, in a more focused executive setting. 

For ETP Group, these conversations are about more than showcasing technology. They are an opportunity to understand the challenges retailers are navigating today and explore how connected retail solutions can support their next stage of growth. 

Meet the ETP Group team at Booth Ruby 6 and, for invited VIP Lounge guests, continue the conversation in the VIP Lounge.

Why Connected Retail Matters for Indonesian Retailers

For many retailers, growth brings a familiar challenge: more channels, more orders, more customer data, and more operational complexity. 

A customer may discover a product online, check its availability, visit a physical store, and choose a different fulfilment option. When the systems supporting these interactions are disconnected, even a simple customer journey can create operational friction. 

Inventory may not be visible across channels. Orders may require manual intervention. Promotions may not be consistent. Fulfilment decisions may not account for available stock across the network. 

This is where a connected technology approach can make a difference. 

By bringing together retail operations and data, retailers can gain greater visibility into what is happening across their business and create a stronger foundation for more responsive customer experiences. 

For ETP Group, this is at the heart of retail transformation in Indonesia: using technology not simply to add more capabilities, but to connect the capabilities retailers already depend on.

From Technology to Customer-Led Retail

The theme of this year's Indonesia Retail Summit 2026 is “Rethinking Retail: The Future is Customer-Led.” 

For ETP, customer-led retail starts with removing the disconnects that customers experience without necessarily seeing them. 

A customer doesn't see an inventory management system, order management platform, POS, or fulfilment engine. They see whether a product is available, whether an order arrives when expected, whether a promotion works, and whether moving between online and offline channels feels effortless. 

Behind that experience is a complex technology ecosystem. 

ETP Group's approach is to connect these operational layers so retailers can focus on delivering the experience customers expect. 

That is what we look forward to demonstrating at the Indonesia Retail Conference this August

Meet ETP Group at Indonesia Retail Summit Jakarta

If you're attending the Indonesia Retail Summit Expo, visit ETP Group at Booth Ruby 6 to see our solutions in action and speak with our retail technology experts. 

Whether you're looking to improve inventory visibility, simplify e-Commerce operations, strengthen omni-channel fulfilment, modernise your checkout experience, or build a more connected retail technology environment, our team will be available to discuss your specific business priorities. 

ETP Group will also host a dedicated VIP Lounge at the event, providing a private setting for executive conversations and one-to-one discussions around retail technology, digital transformation, and growth. 

Event Details 

• Event: Indonesia Retail Summit 2026
• Date: August 26–27, 2026
• Venue: Swissôtel Jakarta PIK Avenue
• Booth: Ruby 6
• ETP Group: Ruby Sponsor 

As the Indonesia retail ecosystem continues to evolve, the next opportunity for retailers lies in connecting the experiences customers see with the operations they don't. 

Meet ETP Group at IRS 2026 and discover how connected retail technology can help turn that opportunity into action.