Lead Business Analyst

Join the ETP Growth Journey At ETP Group, we deliver the next generation of AI-powered, cloud-native SaaS platforms that are transforming retail and e-Commerce operations across Asia Pacific. As we empower brands with the agility, intelligence, and innovation they need to grow in a dynamic market, we grow too. To do that we need the right people on board. We’re always on the lookout for passionate professionals who are smart, self-motivated, and eager to make a real impact. If you love solving challenges, working with cutting-edge technology, and being part of a collaborative and fast-paced environment, ETP is the place for you. Here, you’ll find more than just a job. You’ll find the right opportunity to shape the future of unified commerce, whilst growing your career alongside a team that values innovation, ownership, and excellence. Ready to be part of our success story? Email your resume to careers@etpgroup.com — please include the position you’re applying for, a recent photograph, current and expected compensation, educational qualifications, work experience, and contact details. Company Description ETP Group is an AI-first SaaS company serving the Retail and e-Commerce industries across Asia Pacific. With 37 years of trust in the market, it supports 500+ brands in 17 countries through enterprise-grade platforms. ETP’s cloud-native solutions—ETP Unify and Ordazzle—cover POS, CRM, Inventory, Promotions, PIM, OMS, WMS, LMS, and seamless marketplace integration. For large-format retail, ETP V5 offers a hybrid omni-channel suite. Built on secure, scalable M.A.C.H architecture. ETP delivers frictionless, personalized experiences across channels. Its intuitive, asset-light platforms accelerate cloud transformation, reduce IT overhead, and help retailers enhance CX, drive growth, and lead in a fast-evolving commerce environment. Here is a glimpse of what we do - http://www.etpgroup.com/Videos.html

Experience Required
3-5
Location
Mumbai
Role Type
Full Time
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Role Summary

As a BA would be responsible for designing solution approaches for developing new functionality in the existing ETP Suite of applications. Below are the responsibilities:

Responsibilities

  • Preparation of a detailed functional specification based on the given requirement, with wireframe, flow charts, user stories, test scenarios, and acceptance criteria.
  • Presenting the functional design to the development and QA team.
  • Working closely with the development team for the new feature development.
  • Review QA test cases, built based on the provided test scenarios.
  • Validation of the feature once it is developed against the functional specification.
  • Coordinating with the QA team for the test scenarios.
  • Preparation of manual and training materials.
  • Market Research and analysis of competitors’ solutions.

Skills & Experience

We require an enthusiastic and talented person:

  • Should have worked on the Retail/Supply Chain/WMS/e-commerce domain.
  • Should have excellent communication and documentation skills.
  • Should have a working knowledge of design tools & flowcharting tools.
  • Should be able to do research on a given topic and come up with possible solution designs to achieve the same
  • Should be able to test and confirm the correctness post-completion of development
  • Preferred to know SQL queries.
  • Preferred to have a working knowledge of Jira.
  • Should be a self-learner, independent worker
  • Minimum of 3-5 years of experience as a Business Analyst or Application Consulting