ETP Group

Health & Beauty


Enrich your customers’ experience

The health and beauty retail market signifies a comprehensive range, mix and styles of products and services. The demand has been steadily increasing and has been resilient even in the harshest economic climates. ETP Omni-channel Retail Solutions allow you to improve customer service levels for all demographics and sensibilities.

Health & Beauty
  • Capture additional attributes such as certification no., valid till date, as well as handle batch no. and expiry date for items
  • Have enhanced CRM with a single customer ID across all retail channels to enable unified loyalty management
  • Enable real time KPIs’ information of store sales performance, hourly sales movement, customer conversions, target vs actuals, salesperson-wise performance
  • Avoid lost sales by providing ‘endless aisle’ capability in-store to service customers better
  • Manage product, price and promotions across multiple retail channels
  • Provide visibility of sales and inventory across channels to replenish at SKU level
  • Manage end-of-season sales, price points, mix & match and bundle based promotions and increase ticket size
  • Fulfill online/e-commerce orders from store inventory and allow for any store returns for both in-store and online purchases
  • Enhance customer experience by providing quality service and offering a seamless omni-channel shopping experience
  • Enable in-store mobility with a secure Mobile POS to service customers or setup small store formats
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