India’s leading Diamond Jewelry retailers has signed a landmark agreement to implement ETP’s V5 Software Suite for Retailers. Part of a large group which has achieved an outstanding reputation by creating unique end-to-end supply capability. With offices, factories and stores in 15 countries, 15,000 employees and US$1.7 billion in sales, the parent company is firmly established across the value chain and in all major diamond and jewellery centres globally.
The agreement with ETP International entails the implementation of the integrated ETP V5.2 retail solution across all of the retailer’s India Retail operations. Expected benefits from the project will be integrated inventory management and visibility, proactive CRM, effective, season and promotions planning, category management capability and improved service levels to its customers.
The retailer currently has 33 stores across India. It is perhaps the only jewellery company in India which has tie-ups with the three leading jewellery organisations namely, DTC (De Beers), PGI (Platinum Guild India) and WGC (World Gold Council). The main thrust of the business is retailing diamond jewellery. The size of the store ranges from 700 square feet to 3,500 square feet, depending on the location. Stock held in each store ranges from 700 to 2,000 pieces.
The organisation focuses on providing customers with the right mix of products. Another strategy that it has adopted is to provide a number of value-added services to its customers, across the chain of stores.
With ambitious plans to expand to 50 stores in the immediate future, the retailer sees the need for an integrated system that can scale with its business. To increase efficiency and productivity, the organisation sees the need to consolidate and integrate all its business entities including the franchisees onto one single platform.
About ETP V5
The ETP V5 covers all the key functionalities required by retail and distribution companies. The integrated solution provides retailers and distributors the power to monitor and refine business strategies in response to the business dynamics instantly, effecting these changes in operations seamlessly without affecting day-to-day operations. The components within ETP V5 can be used comprehensively or selectively to provide an end-to-end integrated solution for retailers and distributors.
About ETP International Pte Ltd
ETP International is an enterprise software company focused on enabling retailers to run their business proactively using the cutting-edge ETP V5 Retail Solution. Founded in 1988 ETP has its International HQ in Singapore, R&D centre in Mumbai and a network of partners in over 12 countries, selling, implementing and supporting ETP solutions. ETP’s three digit growth is driven by the wide acceptance of its flagship product ETP V5 by leading retailers.
ETP V5 is a 4th generation solution designed to help retailers move from a push based business model to a push-pull based business model, making them more proactive in planning, execution, analysis and decision making. It is seamlessly integrated through POS, CRM, Online Sales, Call Centre Sales, Merchandise Planning, Promotions Planning, Procurement, Distribution, Warehousing and Analytics. Developed with reliability, scalability and globalisation in mind, ETP V5 is capable of handling multiple languages, time zones, currencies, taxes, company and group structures, 20 users to 1000’s of users, various hardware platforms and operating systems and can be implemented comprehensively or modularly.