ETP Resources Case Studies

Case Studies


ETP has over 25 years of retail domain expertise that is reflected through our case studies showcasing some of our successful project implementations for large and mid-sized retail organizations across Asia-Pacific, India and the Middle East.

Take a look at our case studies, which offer you the opportunity to learn more about ETP V5 and the comprehensive range of omni-channel retail software solutions and services that can help you to enhance customer experience, increase same store sales, optimize costs through improved margins, as well as enable and support your IT strategy in premise or on the cloud.

Maison JSC

Fashion, Lifestyle and Luxury

Leading fashion retailer in Vietnam

ETP provides one seamless solution that can integrate with SAP applications, across different stores and formats.

MAP Emall Com

Sports, Fashion, Department Stores, Kids, Lifestyle and Luxury across channels

Omni-channel solutions for Asia’s #1 lifestyle retailer

ETP enables to enhance customer experience by offering a great, unified experience across online and offline channels.

MAP CRM Solutions For Starbucks

Premium Food & Beverage

CRM solutions for a world famous specialty retail brand

ETP enables Asia’s #1 lifestyle retailer to deploy an integrated and comprehensive loyalty program for a world famous specialty retail brand, across Indonesia.

Metro Shoes


Leading footwear and accessories group in India

ETP Retail Software Solution helps achieve multiple business objectives such as superior customer experience & faster checkouts, ease in opening new stores, consistent sales data availability, centralized control of schemes & promotions, clear visibility on inventory movement & stock reconciliation, accurate cash management, reduced cut-size of footwear at the stores and increased fill rate with faster inventory turns and many more.



India’s finest jewelry retail chain

ETP provides an integrated solution to enhance customer relationship management (CRM), expand and manage the increase in number of retail outlets across multiple formats, ensure accurate product costing and manage price lists with daily fluctuation of gold rate, track a product from the design stage up to the point of sale (POS).

Pt Mitra Adiperkasa Tbk

Sports Goods, Fashion, Lifestyle and Luxury

Asia’s #1 lifestyle retailer

ETP fulfils the need for a proven retail software solution to effectively manage the increasing complexity of current operations and support aggressive business expansion and growth and to enable the acquisition of timely, accurate and actionable insights into planning, purchasing and sales data – allowing the management to make better decisions and improve the bottom-line along with the overall size of the business.

PT Trikomsel Oke Tbk

Telecommunications, Multimedia Devices and Accessories

Indonesia’s biggest telecommunication retailer

ETP delivers a future-ready integrated and scalable software suite to effectively manage the complexity of current and projected national operations and to aid strategic and responsive decision-making with real-time data access across different store formats.


Apparel and Lifestyle

Leading value retail brand for fashion and home ware across the Middle East and Asia

ETP solution enables complete control and visibility of inventory to optimize the buying process. ETP implements supply chain management and demand management solution in an integrated manner to help seamless servicing of the customers across regions and different cultural dynamics in the Middle East. The solution also includes desktop based reporting which empowers the senior management to take timely business decisions.

Rustan's Group

Lifestyle and Luxury

Leading luxury retail group in the Philippines

ETP integrates existing retail, loyalty program and ERP systems with ETP CRM which optimizes business operations by offering a personalized shopping experience.

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