ETP Group
Anywhere Return / Exchange
Effortless Returns and Exchanges, Anywhere
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Anywhere Return / Exchange
Brands That Trust Us
    Seamlessly Manage Cross-channel Returns and Exchanges
    Cross-Channel Convenience
    Empower customers to return or exchange products at any location, regardless of the original purchase channel, enhancing flexibility and satisfaction.
    Real-Time Inventory Reconciliation
    Ensure inventory accuracy with instant updates upon returns or exchanges, enabling better stock control and operational visibility.
    Flexible Buy Backs
    Offer easy buy-backs through credit notes, allowing customers to make new purchases on the spot, improving customer retention and sales recovery.
    Streamline Returns & Exchanges Across Channels
    Streamline Returns & Exchanges Across Channels

    • Let customers return or exchange purchases at any location, regardless of the original purchase channel.

    • Automatically update in-store inventory balances upon return to maintain accuracy and control.

    • Offer credit notes for returned items, allowing customers to make new purchases seamlessly from the store front.

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    The Journey to Creating Amazing Customer Experiences
    • No.1 luxury lifestyle group in Southeast Asia
      No.1 luxury lifestyle group in Southeast Asia
      ETP delivers a proven, integrated and scalable software suite to effectively manage the increasing complexity of current and future retail operations.
      Download
    • Global timepieces company
      Global timepieces company
      ETP introduces a high-value business culture through innovation and global best practices.
      Download
    • Leading speciality retailer in the Philippines
      Leading speciality retailer in the Philippines
      ETP integrates existing retail, loyalty program and ERP systems with ETP CRM which provides a customer-centric platform for creating optimal customer relationships.
      Download
    • Leading luxury retail group in the Philippines
      Leading luxury retail group in the Philippines
      ETP integrates existing retail, loyalty program and ERP systems with ETP CRM which optimizes business operations by offering a personalized shopping experience.
      Download
    • Leading value retail brand for fashion and home ware across the Middle East and Asia
      Leading value retail brand for fashion and home ware across the Middle East and Asia
      ETP solution enables complete control and visibility of inventory to optimize the buying process.
      Download
      FAQs

      • A POS system is a set of software packages, either cloud-based or accompanying compatible hardware packages, that is used to organize and operate your retail business. The software links your customer service, inventory, marketplaces, accounting, payroll and other departmental functions within one program, which helps centralize your administrative tasks. Using a POS is tremendously time-saving and efficient compared with the alternative of using separate software to manage each area.

        It can also improve the customer experience with efficient promotion planning, reduce waste with automated inventory reconciliation and expiration and ordering alerts, and prevent theft.

      • ETP V5 is an enterprise-class Omni-channel Retail Solution that seamlessly integrates point of sale (POS), customer relationship management (CRM) and loyalty management, merchandise and inventory management, assortment and OTB planning, marketing, and promotions planning, and business intelligence (BI). The ETP Omni-channel retail software allows the scalability required for business growth. ETP V5 can be deployed comprehensively or modularly, in-premise or on the cloud, across multiple platforms, channels, and system environments.

      • ETP Mobile Store is available for deployment on iOS and Android-based smartphones and tablets as an app. The retail invoice can be printed with Bluetooth, Wi-Fi or it can be sent via email using the customer’s email address. The Mobile POS solution can be connected to the ETP Store Operations system within the store on Wi-Fi or, in the case of an atrium or kiosk sale, to the Central Server EAS through cloud computing. The ETP Mobile POS software is developed to facilitate a superior brand experience.

      • ETP V5 POS software has an offline mode that will continue to work, even during server downtime. When the connection re-establishes, the data from the offline transactions are uploaded to the memory for use in transaction details and reports.

      • ETP Omni-channel Store Solution enables true integration between the business back-end operations, supply and demand channels.