Southeast Asia’s biggest retail event, the Indonesia Retail Summit – IRS 2023 expo and conference was held at the Hotel Pullman Central Park, Jakarta, Indonesia on 14-15 August 2023. The annual conference for retail industry with business leaders, experts, and government officials was powered by Hippindo, the Indonesia Retail & Tenant Association and had the theme “ASEAN RETAIL: Epicentrum of Growth.” The Indonesia Retail Summit is a forum that aims to maximize the retail industry in the region so that it grows optimally. The Summit is HIPPINDO’s effort to help the national economic recovery and focuses on restoring offline retail in Indonesia through collaboration with local and global products. Several lifestyle retail leaders from the region met and interacted with Team ETP at IRS 2023 to gain insights on how to kick-off their journey to creating amazing customer experiences by elevating their retail and e-commerce performance.