Benefits of Omni-channel V5.5

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The Journey to Creating Amazing Customer Experiences

Delight your customers with instant loyalty registration and rewards.
Understand your business performance by tracking set retail KPIs.
Enable true and seamless integration between your business back-end operations, supply and demand channels.
Have a higher order fulfilment percentage and a higher inventory turnaround with real-time inventory sync across channels.

Benefits of ETP V5 Omni-channel Retail Software

Benefits of Omni-channel V5.5

Click and collect

Customers can purchase products online and pick them up at their preferred store

Benefits of Omni-channel V5.5

Endless aisle

Order products not available in stores and have them shipped directly

Benefits of Omni-channel V5.5

Click and deliver

Customers can purchase products online and have them delivered to their preferred location

Benefits of Omni-channel V5.5

Easy returns

Customers can return products at the store or have it collected from the desired location, irrespective of the channel of purchase

Benefits of Omni-channel V5.5

Single view of customer

Access customer information across all ETP modules as well as all channels including brand kiosks, social media and online stores

Benefits of Omni-channel V5.5

Channel-based promotions

Develop, track, modify relevant promotions for different retail channels

Benefits of Omni-channel V5.5

Unified view of inventory

Have a holistic view of the inventory available across all retail touchpoints to manage stock movement, pricing, location and shipping options

Benefits of Omni-channel V5.5

Build loyalty

Seamless visibility and control of loyalty programs across all customer touch-points

Benefits of Omni-channel V5.5

Customer feedback

Receive actionable feedback from customers to measure and improve store productivity

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