ETP Group
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Technical Project Manager

ETP Group is an AI-first SaaS company serving the Retail and e-Commerce industries across Asia Pacific. With 39 years of trust in the market, it supports 500+ brands in 17 countries through enterprise-grade platforms. ETP’s cloud-native solutions—ETP Unify and Ordazzle—cover POS, CRM, Inventory, Promotions, PIM, OMS, WMS, LMS, and seamless marketplace integration. For large-format retail, ETP V5 offers a hybrid omni-channel suite. Built on secure, scalable M.A.C.H architecture. ETP delivers frictionless, personalized experiences across channels. Its intuitive, asset-light platforms accelerate cloud transformation, reduce IT overhead, and help retailers enhance CX, drive growth, and lead in a fast-evolving commerce environment. Here is a glimpse of what we do - http://www.etpgroup.com/Videos.html For more information, log on to : www.etpgroup.com

الخبرة المطلوبة
8 -12
الموقع
Pune
نوع الدور
Full Time
شاركها على
Role: Technical Project Manager
Department: R&D
Location: Pune
Work Mode: Work from office
Working Days: Monday to Friday
Experience: 8 - 12 years

Job Description:

About The Role

We are seeking an experienced Technical Project Manager (TPM) to lead the services delivery of complex software products in the Unified Commerce / Retail Technology space. This role requires a strong blend of technical expertise, product thinking, and delivery excellence, with the ability to drive multiple parallel projects across cross-functional teams while ensuring speed, quality, and customer satisfaction.

The TPM will act as the bridge between product owners, development, QA, implementation, and business stakeholders, ensuring scalable, secure, and high-performance retail solutions across POS, OMS, eCommerce, payments, inventory, and 3rd party integrations.

Key Responsibilities:

Project & Delivery Management

  • Lead end-to-end delivery of multiple software product projects in parallel, from requirements to production release.
  • Define project scope, timelines, dependencies, milestones, and success metrics.
  • Drive Agile/Scrum execution (Sprint planning, backlog grooming, stand-ups, reviews, retrospectives).
  • Manage risks, issues, and change requests proactively.
  • Ensure predictable delivery with a strong focus on timely delivery and quality
  • Regular calls with customers/partners to align on the deliverables and go-live strategy
  • Ensuring billable utilization of resources with alignment on planned Deliverables for project work

Technical Leadership

  • Work closely with architects and engineering teams to understand:
  • System architecture
  • APIs and integrations
  • Performance, scalability, and security considerations

Database structure

  • Review technical designs and participate in solution discussions to ensure feasibility and alignment.
  • Maintain the balance between scope, timelines, and technical debt.
  • Support troubleshooting of production issues, root-cause analysis, and post-delivery analysis.

Unified Commerce & Retail Domain Execution

Deliver solutions across Unified Commerce components such as:

  • POS systems
  • Order Management Systems (OMS)
  • Inventory & Supply Chain
  • Promotions & Pricing
  • Payments & Market localization Compliances
  • eCommerce & Marketplace integrations
  • Understand regional retail requirements (taxation, offline POS, high availability).

Stakeholder & Customer Management

  • Act as the primary delivery interface for internal and external stakeholders.
  • Translate business requirements into technical execution plans.
  • Provide clear and transparent status reporting, including risks and mitigation plans.
  • Drive customer value realization through measurable outcomes.

Quality & Governance

  • Ensure adherence to engineering best practices, coding standards, and release governance.
  • Drive automated testing, CI/CD adoption, and release readiness.
  • Monitor delivery KPIs such as velocity, defect leakage, cycle time, and SLA adherence.
  • The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company

Experience and Skills:

Technical Skills

Strong understanding of:

  • Modern software architectures (Microservices, APIs, event-driven systems)
  • Cloud platforms (Azure or GCP)
  • Databases (MySQL)
  • CI/CD pipelines and DevOps practices
  • GIT Hub source code management tool
  • Good to have a know-how of AI-based engineering tools
  • Hands-on experience working with development teams using Java/ Springboot, Hibernate, AngularJS, React native, or similar tech stacks.
  • Experience integrating with third-party systems (payment gateways, ERP, marketplaces).

Project Management Skills

  • Proven experience managing multiple concurrent projects in a fast-paced product environment.
  • Strong Agile delivery experience (Scrum / Agile / Kanban).
  • Expertise in estimation, capacity planning, dependency management, and release planning.
  • Proficiency with tools such as Jira, GIT, GIT Copilot, or similar.

Domain Experience

  • Experience in Retail, POS, eCommerce, OMS, or Unified Commerce platforms is highly preferred.

Soft Skills

  • Excellent communication and stakeholder management skills.
  • Strong problem-solving and decision-making ability.
  • Ability to lead without authority and influence cross-functional teams.
  • High ownership mindset with a focus on outcomes and customer impact.

Education & Experience

  • Bachelor’s degree in Computer Science, Engineering, or equivalent.
  • 8–12+ years of experience in software delivery, with 3–5+ years as a Technical Project Manager or similar role.
  • Experience working in product-based SaaS companies is a strong plus.

What We Offer

  • Work on next-generation Unified Commerce platforms used by leading retailers.
  • Opportunity to influence product architecture and delivery strategy.
  • High-impact role with visibility across product, engineering, and customers.
  • Fast-growing, innovation-driven product organization