Technical Delivery Head

Join the ETP Growth Journey At ETP Group, we deliver the next generation of AI-powered, cloud-native SaaS platforms that are transforming retail and e-Commerce operations across Asia Pacific. As we empower brands with the agility, intelligence, and innovation they need to grow in a dynamic market, we grow too. To do that we need the right people on board. We’re always on the lookout for passionate professionals who are smart, self-motivated, and eager to make a real impact. If you love solving challenges, working with cutting-edge technology, and being part of a collaborative and fast-paced environment, ETP is the place for you. Here, you’ll find more than just a job. You’ll find the right opportunity to shape the future of unified commerce, whilst growing your career alongside a team that values innovation, ownership, and excellence. Ready to be part of our success story? Email your resume to careers@etpgroup.com — please include the position you’re applying for, a recent photograph, current and expected compensation, educational qualifications, work experience, and contact details. Company Description ETP Group is an AI-first SaaS company serving the Retail and e-Commerce industries across Asia Pacific. With 37 years of trust in the market, it supports 500+ brands in 17 countries through enterprise-grade platforms. ETP’s cloud-native solutions—ETP Unify and Ordazzle—cover POS, CRM, Inventory, Promotions, PIM, OMS, WMS, LMS, and seamless marketplace integration. For large-format retail, ETP V5 offers a hybrid omni-channel suite. Built on secure, scalable M.A.C.H architecture. ETP delivers frictionless, personalized experiences across channels. Its intuitive, asset-light platforms accelerate cloud transformation, reduce IT overhead, and help retailers enhance CX, drive growth, and lead in a fast-evolving commerce environment. Here is a glimpse of what we do - http://www.etpgroup.com/Videos.html

الخبرة المطلوبة
18-20
الموقع
Mumbai
نوع الدور
Full Time
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Technical Delivery Head

The Technical Delivery Head is responsible for the delivery of software development projects within ETP Retail Business division

This role will be reporting to the Head - Global Services

Performance Measurement

  1. First time right Delivery
  2. On Time Delivery
  3. Budgets
  4. Management of the Technical team consisting of Project Manager, Leads and Developers and QA who will report to this role.

Key Responsibilities

The roles key responsibilities - Project Planning, Scheduling and Team Performance.

In execution of these responsibilities, The Delivery Head should demonstrate superior skills including but not limited to the following areas

  • Understanding and leveraging expert knowledge about relevant ETP and 3rd party technology,
  • Designing and developing superior technical approaches and solutions which satisfy clients’ business needs & Identify and implement useful tools to be used by ETP Consulting and support organizations.

To Identify, implement and adapt AI tools for technical development and troubleshooting.

The Delivery Head should also display solid ability to delegate, supervise, and develop Project Manager/Software Engineer / Consultants.

The Delivery Head should also need to learn, adapt, demonstrate and utilize expert understanding of ETP Development Methodology (EDM) for execution of the development projects. The Delivery Head has to also adapt to clients’ needs of WaterFall or Agile development methodologies.

The Delivery Head needs to ensure Quality application is delivered to the customer which meets the customer expectation.

In addition, The Delivery Head is expected to build and maintain positive relationships with all ETP clients

The Delivery Head is expected to possess functional and technical experts to oversee, monitor and control the Development projects.

Work with cross functional teams RnD, Implementation, Customer Support, Customer Success Management teams to deliver solutions to clients

Work Experience

  • Qualification: B.E / MBA
  • Having PMP/PRINCE is an added advantage
  • 18-20 years Technical experience
  • Hands-on technical experience
  • Excellent communication and presentation skills
  • Domain Preference: Retail / Sales/ ERP / Distribution / Retail Software.

Technical Expertise

Programming Languages & Core Concepts
  • Core Java / Java SE & EE
  • Object-Oriented Programming (OOP)
Frameworks & Libraries
  • Spring Framework (Spring Boot, Spring MVC)
  • Hibernate
  • Struts
  • Java Swing
APIs & Web Services
  • RESTful APIs
  • Webservices
Databases
  • SQL Databases: MS SQL, MySQL, PostgreSQL
  • NoSQL Databases: MongoDB
  • Database Management Systems (DBMS)
Tools & Platforms
  • Version Control: Git, GitHub, GitLab, GitHub Copilot / Git Copilot
  • IDEs: Eclipse, IntelliJ IDEA
  • CI/CD & DevOps: Jenkins, Docker, Kubernetes
  • Automation & Testing: Selenium, AutoIT, Postman