ETP Group is an AI-first SaaS company serving the Retail and e-Commerce industries across Asia Pacific. With 39 years of trust in the market, it supports 500+ brands in 17 countries through enterprise-grade platforms. ETP’s cloud-native solutions—ETP Unify and Ordazzle—cover POS, CRM, Inventory, Promotions, PIM, OMS, WMS, LMS, and seamless marketplace integration. For large-format retail, ETP V5 offers a hybrid omni-channel suite. Built on secure, scalable M.A.C.H architecture. ETP delivers frictionless, personalized experiences across channels. Its intuitive, asset-light platforms accelerate cloud transformation, reduce IT overhead, and help retailers enhance CX, drive growth, and lead in a fast-evolving commerce environment. Here is a glimpse of what we do - http://www.etpgroup.com/Videos.html For more information, log on to : www.etpgroup.com
Role: PMO Executive
Department: Unified Global Service
Location: Mumbai
Work Mode: Work from office
Working Days: Monday to Friday
Experience: 3+ years
Job Description:
Summary
The PMO Executive will support the UGS delivery organization in driving effective project governance, resource planning, project monitoring, and operational efficiency across implementation and support projects. This is a centralized PMO role reporting to the VP – UGS and working closely with Project Managers, Delivery Leads, and Functional Teams.
The role will be responsible for maintaining project visibility through MIS reporting, tracking resource utilization and project profitability, monitoring schedule adherence, and ensuring disciplined project execution practices. The PMO Executive will also own and administer the project collaboration and tracking tools used by the department and leverage AI-enabled tools to improve project planning, reporting, and execution efficiency.
Key Responsibilities
- Track and monitor project schedules, milestones, risks, and delivery status across ongoing projects
- Prepare and maintain PMO dashboards, MIS reports, and executive summaries for leadership review
- Monitor project schedule vs actual progress and highlight deviations, risks, and delays proactively
- Track resource allocation, utilization, capacity planning, and effort consumption across teams
- Support tracking of project profitability, budget utilization, billing effort, and project health metrics
- Coordinate with Project Managers for project planning, task tracking, follow-ups, and governance activities
- Maintain project documentation standards, reporting templates, and PMO processes
- Own and administer the project collaboration and project tracking tools used by UGS
- Drive adoption and optimization of project management tools and workflows
- Utilize AI-based tools and automation opportunities to improve reporting, project tracking, planning accuracy, and operational efficiency
- Support management reviews, audits, project status meetings, and action tracking
The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company
Skills And Experience
- Strong understanding of project coordination and PMO processes in IT/SaaS implementation environments
- Good analytical and reporting skills with strong attention to detail
- Proficiency in Excel, PowerPoint, and project management/collaboration tools
- Ability to work with data, dashboards, utilization metrics, and project financials
- Familiarity with project management methodologies such as Waterfall and Agile
- Smart user of AI productivity tools for reporting, planning, documentation, and automation
- Good communication, coordination, and stakeholder management skills
- Ability to manage multiple projects and priorities simultaneously
- Works closely with: Project Managers, Delivery Teams, Support Teams, and Leadership Stakeholders