The largest multimedia and telecommunications tools retailer and distributor in Indonesia, and ETP International, a leading end-to-end retail solutions company, has signed an agreement to implement ETP V5.2.
Established in 1996, the multimedia and telecommunications tools retailer’s main business is distribution of lifestyle wireless communications products and multimedia gadgets. The company is the authorised mobile phone distributor of Nokia, Sony Ericsson, Panansonic and Samsung. It has a well-established retail chain of 534 stores at 51 major cities in Indonesia, and also manages 23 showrooms for Nokia, Sony Ericsson and Panasonic.
“Our company has grown rapidly into a leadership position and will continue to grow aggressively, in order to support this plan we need a strong Enterprise Software backbone in this high technology and highly dynamic business. We look forward to bringing higher service levels to our customers and value addition to our shareholders through this strategic decision.” said the President Director.
“We evaluated numerous solutions and found that ETP V5.2 was the one that was tailored to our requirements. Besides the features and functionality, the evaluation team also looked into the speed of deployment, credibility of the company and reliability in terms of support service. ETP International fulfilled these criteria and more to the team’s satisfaction. ETP demonstrated its flexibility and customer-centric approach by working along with our team and understanding our business. We are convinced that the ETP V5.2 suite of solutions will definitely fulfill our requirements and enhance our business processes tremendously.”
Commenting on the signing, Mr Naresh Ahuja, Chairman of ETP International Pte Ltd said, “ETP International is very pleased to have signed up with the leading telecommunications equipment distributor and retailer in Indonesia. We believe we can support the company’s vision and have the highest regard for the professionalism of its management team. This further demonstrates the flexibility of ETP V5.2 solutions which is developed specifically for the retail and distribution industry. It’s not just for department stores and apparel retailers but rather, a wide range of specialty retailers. We have a close working relationship with the team and look forward to this project being a landmark in the region.”
With this forward looking investment, the retailer will leap ahead of the market by building intelligence in the entire planning, warehousing, procurement and retail processes. The customers will benefit from fast and efficient service, strong CRM schemes and loyalty programs and excellent customer service by having the right selection of goods in the right place at the right time at the right price. The company’s suppliers will benefit by being able to see advanced forecasts of the supplies they need to make and understand market expectations better and Trikomsel’s employees and management will have the ability to drive their business proactively with advanced tools and online business information at hand.
Through the use of ETP V5.2, the retailer can expect to not just respond to market dynamics but also drive and influence it, streamline and integrate business processes, synergetic use of resources, increase productivity and significant time savings.
The solution will be rolled out in three phases and is estimated to be completed together with all training before the end of 2006.
About ETP V5
The ETP V5 covers all the key functionalities required by retail and distribution companies. The integrated solution provides retailers and distributors the power to monitor and refine business strategies in response to the business dynamics instantly, effecting these changes in operations seamlessly without affecting day-to-day operations. The components within ETP V5 can be used comprehensively or selectively to provide an end-to-end integrated solution for retailers and distributors.
About ETP International Pte LtdETP International is an enterprise software company focused on enabling retailers to run their business proactively using the cutting-edge ETP V5 Retail Solution. Founded in 1988 ETP has its International HQ in Singapore, R&D centre in Mumbai and a network of partners in over 12 countries, selling, implementing and supporting ETP solutions. ETP’s three digit growth is driven by the wide acceptance of its flagship product ETP V5 by leading retailers.
ETP V5 is a 4th generation solution designed to help retailers move from a push based business model to a push-pull based business model, making them more proactive in planning, execution, analysis and decision making. It is seamlessly integrated through POS, CRM, Online Sales, Call Centre Sales, Merchandise Planning, Promotions Planning, Procurement, Distribution, Warehousing and Analytics. Developed with reliability, scalability and globalisation in mind, ETP V5 is capable of handling multiple languages, time zones, currencies, taxes, company and group structures, 20 users to 1000’s of users, various hardware platforms and operating systems and can be implemented comprehensively or modularly.