Omni-channel and the New Generation of Customers

In the following video, Mr. Neev Ahuja, Country Manager – India, ETP Group, representing the new generation of customers, shares his views and cues for retailers to keep pace with the demands of the new generation of customers and how omni-channel has been influential both on retailers and the new age shoppers.

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ETP is an Omni-channel Retail Software company serving market leaders in 24 countries across the Asia Paciﬁc, India, and the Middle East regions. ETP’s retail and e-commerce solutions include Omni-channel orchestration, POS, Mobility, CRM, Marketing Campaigns, Promotion Management, Smart Order Management, Supply Chain Management, Product Information and Inventory Management, Marketplace Management, and Analytics. ETP has successfully executed over 500 enterprise software projects for 500+ brands. ETP’s unique value proposition is its ability to consistently deliver enterprise-grade Omni-channel solutions to its customers and build long-term strategic partnerships spanning decades.

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Omni-channel and the New Generation of Customers

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